Customer Testimonials
Q/dad helped my mom get a great deal on a car!
Extremely friendly, non pressuring service at a great price. I highly recommend.
I had a great experience with this dealership from the car’s pricing to the friendliness of the salesmen and even finance managers. I highly advise purchasing your next Subaru from here.
We had another wonderful experience with this dealership, and this time we had the pleasure of working with Jerry to purchase our Forester. Jerry was incredibly patient, thorough, and knowledgeable throughout the entire process. He took the time to answer all of our questions and made sure we felt comfortable and confident in our decision without ever making us feel pressured.
We’ve always been extremely pleased with this dealership, and this was our fourth time working with this team. Once again, we felt genuinely taken care of from start to finish. It’s clear that customer service is a ... Read More Google - Aug 9, 2026
I appreciate the excellent service at Liberty Subaru. Charles, along with the entire team, allowed me to test‑drive the car I purchased as well as other models, which made it easy to make a confident and satisfying decision. Their attention was professional, friendly, and truly outstanding.
My experience at Liberty Subaru was very smooth and trouble free. I ordered my car and then received it a few weeks later. Everything went very well including my Costco discount on the vehicle which saved me 5000 off the msrp.
We had another wonderful experience with this dealership, and this time we had the pleasure of working with Jerry to purchase our Forester. Jerry was incredibly patient, thorough, and knowledgeable throughout the entire process. He took the time to answer all of our questions and made sure we felt comfortable and confident in our decision without ever making us feel pressured.
We’ve always been extremely pleased with this dealership, and this was our fourth time working with this team. Once again, we felt genuinely taken care of from start to finish. It’s clear that customer service is a ... Read More DealerRater - Aug 8, 2026
Liberty Automotive treated me very well. I used my Costco membership to reduce 5,000 dollars off the msrp and received my car in about three weeks. The whole process was very smooth and trouble free.
Ron Robbins at Liberty Subaru turned buying into an experience we did not expect. An enjoyable fact finding journey. I would reckoned anyone see him for your next purchase
Amazing quality service from Charles and the manager James! My favorite Subaru dealership in IL
Everyone was very nice. All my questions were answered. It was a very smooth process!
Super fast sale on my terms. Hector listened to me and got it done. My 4th Subaru.
(Translated by Google) Mario Escobar gave us excellent service, explained everything about buying the car, and the manager gave me a great discount. Excellent service! (Original) Mario Escobar nos atendió muy bien , nos explicó todo acerca de la compra del carro y el gerente me dio un gran descuento excelente servicio
Hector was our sales person he was very knowledgeable about the vehicles and worked with us on pricing also Brian infinancing helped us out. Also very knowledgeable about the car. We were able to work out a great deal.
Our experience was first class at Liberty Subaru are sales person Hector was very knowledgeable about all vehicles we were looking at. We received a great deal on our new Subaru l would like to say Brain in financing was also also very knowledgeable
Great experience! Ron R. explained each car detail thoroughly. Peter was also great. Very satisfied!
Charles was amazing at helping me pick the right vehicle for my needs. He took the time to answer all my questions, and he went above and beyond during the entire process.
Very pleased with the experience. Charles was a fantastic salesperson, and he made me feel like I was making the correct decision. He made sure to answer all my questions and even called to check on vehicle and I after the purchase.
Professional, no hassle car-buying experience. Love the quality and handling of my new Crosstrek.
Excellent service by everyone at Liberty Subaru! Highly recommended and Chris P., James, Mike and Peter all were amazing!
This is our third purchase and it’s always a great experience. Overall we highly recommend.
We give Liberty Subaru a 10/10 rating. We drove over 3 hours to purchase a vehicle and from the moment we met our salesman to the finances, each and everyone of them were extremely professional and friendly! We were able to test drive, purchase, and enjoy our new vehicle in one day! Thank you again for impeccable service and communication. We will definitely be back to purchase from you!
Friendly, caring taking the time to help a senior citizen! Charles was so very helpful!
Employees are Friendly, Helpful, Courteous, & Knowledgeable. Dealership is Clean, Comfortable, & Spacious. Only downside of experience is time consuming. After the test drive, took about 4 hrs. to finish up but I understand that I’m not the only customer there! lol
No games like most dealerships. Just fair business and out the door with no extra add-ons
Customer service and satisfaction is their number one goal. It shows. Couldn’t be more satisfied with the people who make it happen day to day. Caring, efficient, just great staff!
My husband and I recently purchased a 2026 Forester Hybrid from Liberty Subaru. Our experience with Liberty Subaru, from the first time we stopped by to test drive a Forester until the day we drove our new car home has been nothing but excellent! Chris Johnson was the first to greet us and listened to what we were looking for. We went for a test drive and he pointed out all the features of the car. He was very responsive to texts and answered all of our questions. We test drove 2 other Hybrid SUV's but they did not compare to ... Read More Google - Jul 10, 2026
I’m very happy with my new little car. James looked for the white color and found one when I told him I did not like the red one.. Hector , the salesperson was very helpful and explained patiently to me the differences between the models I looked at. Mike explained thoroughly the features of my new car and he made me like my car more. Peter, the financial officer helped me understand how beneficial the lease contract is to my situation. And thanks to Julie , she did not give up on me when I didn’t answer her first and ... Read More DealerRater - Jul 10, 2026
I Love It!
Jerry and all the people at the dealership were wonderful! Made buying a new car an easy experience!!
Great experience and great people to work with.
charles was not only courtious but was very helpful in everything i needed to know to make my experience as easy as possible, he is one great subaru reprasenative, my husband and i are very happy with our car. highly recommend Liberty Subsru .
I’ve been a customer of the service department for 5 years. Customer service has been fantastic, which is why we decided to buy our new Outback from them. They were terrific. No pressure, just helpfulness. Christian sold us the car, Peter was our finance guy. Both were so nice, patient and respectful (and personable!). Wouldn’t hesitate to buy our next car there. We took advantage of a great rate and a mfg coupon for a good, fair price.
Kat in service was an absolute rockstar! She went above and beyond the normal call of duty and did it with a smile! Great communication from start to finish! Thank you!
Can't say enough good things about this dealership! Just bought our second new car from them. Salesman Charles P. is wonderful, helpful and a pleasure to work with! Made buying a car easy! We're also very pleased with their service department.
10/10 customer service! All staff are so nice and helpful. Great place to purchase your next vehicle!!! They gifted some home made honey with the purchase of the car and it’s the BEST honey I’ve tasted! I’ll be coming back for more! Thanks Liberty Automotive!! 🚙🐝🍯
Friendly, professional, efficient.
Hector helped us out over the phone and he was very straight forward with us. He didn't try to sell us something we didn't want. He came up with a deal thay we were comfortable with and we went in and closed the deal. Simple and no hassles.
I purchased my 2026 Subaru Outback Limited XT here because they offered the best overall package. They worked hard to win the sale, and all the staff involved were highly professional and unphased by the long negotiation I subjected them to! There were no high pressure sales tactics upon closing the deal to purchase an extended warranty/protection/maintenance plan. They promised to follow up in a week to see whether I have questions about the car. Every person I dealt with at the dealership was welcoming, polite, considerate, and accommodating. It was a very pleasant experience from the first interaction ... Read More DealerRater - Jun 26, 2026
Just bought an Outback Limited XT here (my second Outback)after comparison shopping at six Chicago metro Subaru dealerships. Liberty worked hard to beat some very aggressive quotes from other dealerships, and ultimately offered the best overall package. I am very happy with the deal. May Flores, James Flores and Jerry Lopata worked together to handle the sale and all three were very accommodating, professional and eager to address all my concerns. I am very impressed with this team and would recommend them highly to anyone considering a Subaru.
Informative website - I saw available inventory and was able to select the car I was interested in before going to the dealership. Saved me a lot of time and was able to compare pricing and features immediately.
Excellent service, fair and honest pricing, and they took their time in training me how to use the car’s features.
6th Subaru from Liberty Subaru and service has always been great. Will keep going back.
I just leased a Crosstrek from Liberty Subaru. Charles is super nice, knowledgeable, and patient and did a great job helping me find the right car. James and Peter are also really nice, and were very helpful with all financial issues. Highly recommend!
I am very grateful for the service provided by Daisy; she was very professional and kind. My car was returned to me exactly on the day I was told, and of course, I had a vehicle to get around in while mine was being repaired. Thank you very much.
Liberty Subaru delivers the best car buying experience anyone can ask for.
Charles Perchak is my primary contact / sales person; he is knowelegeable, patient, accommodating... all that you would like your vehicle representative to be. At the risk of sounding cliche; at Liberty you get more than a sales rep you get a team or family. I have the annoying habit of just stopping in and if Charles is busy someone is willing to help without making me feel as though I'm putting them out. They work hard to find what you want and make sure it's a ... Read More Google - Jun 18, 2026
Liberty Subaru delivers the best car buying experience anyone can ask for.
Charles Perchak is my primary contact / sales person; he is knowelegeable, patient, accommodating... all that you would like your vehicle representative to be. At the risk of sounding cliche; at Liberty you get more than a sales rep you get a team or family. I have the annoying habit of just stopping in and if Charles is busy someone is willing to help without making me feel as though I'm putting them out. They work hard to find what you want and make sure it's a ... Read More DealerRater - Jun 18, 2026
Visited Libertyville Subaru to replace car Blinker...James (Service Department) was very polite and kept me 100% informed throughout the process. Come to find out the Blinker Bulb was loose, the HONEST SUBARU MECHANIC gave me the option to replace OR just tighten the loose bulb !!! Much respect for the mechanic because it would have cost $$ for a new bulb. That's why I continue to come to this location for the last 7 years.Client Advisors in Service Area are always friendly, skilled mechanics, payment check out is smooth, AND car is washed. Good Customer Service is always appreciated with my ... Read More Google - Jun 17, 2026
This is the third Subaru I've purchased from Liberty Subaru and the second with Charles Perchak in sales. The buying process is always straight forward. They even helped me get Subaru's military discount/rebate. Charles was great as always. They did a nice job going over the differences between my old Subaru and the new one. I highly recommend Liberty Subaru and Charles Perchak.
Great experience buying my car!
Amazing experience at this dealership. May, Christian, James and Peter made the experience amazing. Love the dog wall, dog park and all the work they do locally to support the charities. I live in Lake Zurich and wish I knew about this place sooner.
James and May are amazing. The sales person Hector was great as well. I won’t be buying a car anywhere else from now on. Only at Liberty. You guys are the best. Thank you.
The dealership including sales, finance, and customer service staff are very responsive and professional. Th sales & finance specifically Christian and Richard were very transparent throughout the car buying process . Mike from Delivery division was ready to answer any question and wanted to make me sure of all the safety features known. Great experience with the team at Liberty Subaru!
We just purchased a new 2026 Forester Premium Hybrid. What a fantastic car. Liberty Subaru made the whole process quick and painless. We now own 3 Subarus and have traded in our 2016 Forester, getting a really impressive trade-in value. This is the second time I have had Hector Torres as our Sales Associate, and again, it was a wonderful experience. They have a great service department as well, and I know whereof I speak, having had my vehicles serviced there for over 10 years. In about 1 1/2 years, I will call Hector to upgrade my current ride, knowing I will get the best deal. ... Read More DealerRater - Jun 9, 2026
1. Professional 2. Friendly 3. Knowledgeable 4. Honest 5. Helpful 6. Efficient 7. Trustworthy 8. Courteous 9. Responsive 10. Accommodating 11. Transparent 12. Reliable 13. Outstanding 14. Exceptional 15. Customer-focused
Chris johnson and Nate made it so easy and painless to buy a car. Great experience love the car and loved the price.
my experience with liberty Subaru was fine very nice guys over there. I would buy another car there.
we loved working with Chris Johnson and Nate and buying the car with them. He made it easy and painless. What a great experience. Thank you
Great staff, Jeff Miletta, sales, was very attentive and polite. He got us the right car at the right price with no hassles!
These guys were terrific. They were attentive, answered every question, and met our expectations in every way. Would have no hesitation in seeing these guys again.
Excellent experience! The entire team was friendly, knowledgeable, and focused on making the process easy and stress-free. They made a great experience even better this time. At this rate, I might never stop buying Subarus!
Great experience from start to finish! Everyone was friendly, attentive, and took the time to explain everything clearly. I really appreciated how the team listened to my needs and helped me find the right vehicle without any pressure. It was also nice that they remembered me from when I bought my first Subaru here years ago. The experience was even better this time around—although now they may have created a lifelong Subaru customer!
My sales consultant Hector was extremely informative and friendly during my purchase of a used 2022 Subaru Crosstrek Limited. Hector worked with me in getting a deal I felt comfortable with and was extremely patient with me. The finance manager was extremely helpful in securing a rate that worked for me. The finance manager did seem impatient and annoyed at some of my questions as this was my first big car purchase by myself. If it were not for that my review would be 5 stars. Overall would recommend working with Hector in any future car purchase!
I recently purchased a 2025 Subaru Forester Wilderness from Liberty Subaru, and I had a great experience throughout the entire process.
Jerry was attentive to my needs from the start, did an excellent job following up, and was able to provide a competitive price that I was very happy with. He was friendly, professional, and never pushy, which made for a comfortable and stress-free environment where I could take my time and decide for myself whether the vehicle was the right fit.
I also want to thank Peter in the finance department. He was very patient while I carefully reviewed all ... Read More Google - May 30, 2026
We worked with Damian and James. Damian was very knowledgeable about the vehicle. He answered all our questions and concerns. James was very patient with us snd strived to make a deal that we were satisfied with. We would recommend working with both these gentlemen. They are an asset to Liberty Automotive!
Went today to get an idea of what type of car we'd like to purchase for a 2nd vehicle for family to share. Hector was super helpful and very knowledgeable. We didn't purchase today but would 100% recommend this dealership and Hector to those looking to purchase a new or used car.
We’ve purchased 4 Subarus and have worked with Ron Robbins every time. Great buying experience.
The sales people at Liberty Subaru were wonderful to deal with. From the test drives to the final signing of the paperwork they were kind and easy to work with. No pressure. We received a hands on tutorial on all the workings of our new car before we drove out of the showroom.It was very helpful. We would highly recommend the folks at this dealership!
We were in the market for a new car. We test drove several brands in the small SUV category. After a couple test drives we chose the Subaru Forester Hybrid. The sales people at Liberty Subaru made us feel at home. No pressure! We received a hands on tutorial on the workings of the car inside and out. The finance team made us feel comfortable. Subaru has the highest safety ratings and you can see and feel the quality of the vehicle. The sales team at Liberty Subaru were great to work with and we highly recommend them. Great people!
Jeff & Al were very accommodating!
This last time was my second time purchasing a car at Liberty Subaru. I came back to Liberty Subaru became they have a great team! Charles helped me build my dream car and I couldn't have been any happier with all his help, kept me informed the entire time! Mike made sure I was familiar with all the new features and made the car experience the best it could be! Miguel helped with the financing and he kept me well informed and helped me make all the right decisions, the entire team at Liberty Subaru are amazing!
Hector was able to get me in a new Crosstrek in under 3 hours. Very professional, knowledgeable and personable. All of the staff were amazing and I appreciate everyone attentiveness. Highly recommend buying here
The dealership was very clean with professional and attentive staff. Everyone I interacted with was very knowledgeable and kind. Hector made buying so easy and was able to get me in a new vehicle under 3 hours.
Dealership was great!!!
Another great experience purchasing from Liberty Subaru. Charles was extremely personable and really listened to my must haves for the new car. He made the trade in for my old vehicle super easy. After the purchase he handed me over to Peter in financing, who also did an amazing job answering all my questions and informing me of all my options and add ons. I love my new car and definitely recommend purchasing from here to anyone considering a Subaru.
Great team, easy to deal with. Hector was fabulous.
Love Liberty Subaru! This is my 2nd car from them, and I've been very happy with both purchases! Service department is excellent also - all of my maintenance has been done by them!
Great buying experience. Hector is a wonderful salesman who promptly answered all my questions at any time of day. He offered a great price for the vehicle I was interested in and delivered it to me on time. The entire sales team made the purchasing experience painless amd quick! No pressured Add-ons, only information as to what they offered. Great dealership experience so far.
Great buying experience. Hector is a wonderful salesman who promptly answered all my questions at any time of day. He offered a great price for the vehicle I was interested in and delivered it to me on time. The entire sales team made the purchasing experience painless amd quick! No pressured Add-ons, only information as to what they offered. Great dealership experience so far.
I recently purchased a car from Liberty Subaru and the entire experience was absolutely top-notch from start to finish.
My salesman, Christian Pfiffner, was fantastic to work with. He was knowledgeable, easygoing, and genuinely focused on helping me find the right car rather than pushing a sale. He took the time to walk me through all my options, answered every question thoroughly, and made sure I felt confident in my decision. His professionalism and transparency really stood out.
The finance portion with Peter Golebiak was just as smooth. He explained everything clearly, made the paperwork process quick and straightforward, and ... Read More Google - May 5, 2026
Our salesman Charles is outstanding! The entire team at Liberty Subaru made the buying process very easy . If you are looking for a new car I would highly suggest Charles and the Liberty team .
Ron Robbins was my salesman he was real nice and explained everything about my new car and made me feel special i will be back in the future.
Great services. They finished the parts on time successfully. I’ll definitely come here at the same place.
Very nice people and gave me a very nice deal on my new truck they really make you feel comfortable and welcome. Will be back in the future.
Liberty Subaru has been my favorite car dealership for the last 15 years or so for a couple different reasons. number 1, I know I am buying a great and SAFE car every time I purchase a car there. Also the staff there is by far the best staff then any other dealership. And I'm talking from Charles and the rest of the sales staff, Peter in Finance and ALL the guys and gals in service are kind, helpful and go out of their way to help you.
No pressure sales, knowledgeable of products, good explanation of features.
Sales and management were easy to work with to purchase our new vehicle.
Everyone I dealt with was friendly and very knowledgeable. I am very happy with my purchase and with the dealership
Purchasing a brand new vehicle in a very long time was quite the experience. Lots of bells and whistle. Probably some I won't even use, and probably still some I wish it had. Honestly, kind of unbelievable to me that you have to purchase an extra package to remote start the car. That was disappointing. The staff was all super friendly.
Libertyville Auto staff was friendly, knowledgeable and efficient. Thoroughly enjoyed the experience. Would highly recommend.
Probably one of the best experiences at a car dealership ever. Felt very comfortable and not pressured. When we chose the vehicle we wanted everyone worked quickly to get us on our way with the new vehicle. Very knowledgeable staff and it was great that we were educated on the use of all the features on the vehicle. Would definitely recommend this dealership to others.